Privacy Policy

1. Introduction

Loop Science ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services ("Service").

By using our Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We collect the following personal information:

• Google Account Information: Email address, name, and profile information from Google OAuth
• Account Preferences: Terms acceptance, marketing email preferences
• Payment Information: Billing information processed through Stripe (we don't store credit card details)

Service Data

• Expiration Items: Names, dates, and URLs of items you choose to track
• SSL Certificate Data: Domain names and certificate expiration information
• Notification Logs: Records of notifications sent to you

Technical Information

• Usage Data: How you interact with our Service
• Device Information: Browser type, IP address, operating system
• Log Data: Server logs, error reports, and performance metrics

3. How We Use Your Information

We use the collected information for:

• Service Provision: Operating and maintaining our Service
• Notifications: Sending expiration alerts and important account updates
• Account Management: Managing your account and subscription
• SSL Monitoring: Checking SSL certificate expiration dates for tracked domains
• Customer Support: Responding to your requests and providing support
• Service Improvement: Analyzing usage to improve our Service
• Marketing: Sending promotional emails (only if you opted in)
• Legal Compliance: Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

• Google: Authentication services (Google OAuth)
• Stripe: Payment processing
• Amazon Web Services: Hosting and infrastructure
• Amazon SES: Email delivery services

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process or government requests
• Protection of our rights and property
• Safety concerns for users or the public
• Prevention of fraud or abuse

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Restricted access to personal information
• Secure Infrastructure: AWS hosting with security best practices
• Regular Updates: Security patches and monitoring
• Third-party Security: Vetted service providers with strong security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete your personal information within 30 days, except for information we are required to retain for legal or regulatory purposes.

7. Your Privacy Rights

You have the right to:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing emails
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, contact us at privacy@expiring.at.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze Service usage
• Improve user experience

You can control cookie settings through your browser preferences. Disabling certain cookies may limit Service functionality.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at: